Charlottetown Airport | flypei.com | FAQ
Connecting Islandersto the World.

FAQ

What time should I arrive at the airport?

From May – October, the Airport is recommending passengers who are travelling in the early mornings (before 7am) to arrive 2 hours prior to their flight. Airline Counters and Screening will be open at approx. 4:00am daily.

For all other flights, 60-90minutes is recommended.


What’s with all the construction on the runway?

    
The Charlottetown Airport Authority is under-going a rehabilitation of their main runway 03-21 and connecting taxiways. Runway 03-21 will be closed from April – October and will only be available for taxiing. All air traffic will use the secondary runway 10-28.


Is there a shuttle from my hotel?

Please visit our website to view shuttle options: www.flypei.com


Where can I smoke?


Smoking is not permitted in or around the airport. Designated smoking areas are located outside to the right of the arrivals door and to the left of the departures doors.


Is there an ATM in the airport?

Yes, there are two ATM’s at the airport. One is located in the Departures Lounge (post screening) located by the Just Go! photo wall. The other is located in the arrival areas near the gate door and men’s washroom.


Is there a restaurant at the airport?

Yes, Budley’s Restaurant is a full-service restaurant located before screening. Budley’s On the Fly is a Grab n Go Lounge serving a condensed menu located post-screening in the departures lounge. Both locations are licensed.


Is there any hot food past screening? What do they offer?


Yes, Budley’s On the Fly has a number of hot food options including breakfast wraps, bagels, soup, chowder, panini’s and more.


Does the airport have check-in kiosks?


Yes, the airport has two check-in kiosks located in the Airline Check-In area. Note, the kiosks do not have bag tag printing capabilities.
     

Where do I go for Lost & Found?


For items lost in the terminal building, see the Security Operations Centre (Commissionaire’s Desk). For items lost on the aircraft, contact your airline.


My luggage didn’t make it, what should I do?


Notify an agent at the Baggage Service Counter immediately upon arrival at the airport to initiate an incident report.


Does the airport have free wi-fi?


Yes, the airport has free wi-fi. To connect, select flypei Public Wi-Fi.


Are pets allowed at the airport?


Service animals and travelling pets are permitted.  All other pets are not permitted in the airport.


Does the Airport have a currency exchange kiosk?


No, the Charlottetown Airport does not have a currency exchange kiosk.


Where can I give feedback?


Two ways:

#1 - Taxi Feedback ONLY

Text: 902-200-6063
Include 4-digit license number of driver

#2 General Feedback

Visit www.flypei.com/contactus and fill out the feedback form


Where do I pay for parking?


Parking pay stations are located next to the Security Operations Centre (Commissionaire’s Desk) located in the Arrivals area.

Parking in the short-term parking lot is free for the first hour.


Are there any pay phones?


There are no pay phones at the Charlottetown Airport. To make a local call, please see the Security Operations Centre (Commissionaire’s Desk) or use the Taxi Phone located by the Arrivals door.


Airport Codes


YYG – Charlottetown
YHZ – Halifax
YYZ – Toronto
YUL – Montreal
YOW – Ottawa