Traveller Checklist / Check-in Info
(902) 566-7997 Ext. 1 Commissionaire's Booth
All US bound air travellers are required to have a valid passport or a NEXUS Card when travelling by air. The NEXUS program offers a simplified and expedited border clearance process to low-risk, pre-approved travellers. For more information, visit the NEXUS web site. For more information on passports and travel information visit www.voyage.gc.ca
Check-In Deadline & Cut-off Times
Airlines have strict policies for check-in and cut-off times for
flights. Please check with your carrier to ensure your travel runs
- Air Canada check-in and baggage acceptance for flights within Canada has changed in 2013. Check-in will close 45 minutes prior to departure. More information on Canadian, US and International check-in deadlines is available here.
- WestJet check-in and cut-off times for all flights is available here.
- Delta Air Lines check-in requirements are available here.
- Sunwing Airlines check-in requirements are available here.
Lost & Found
The commissionaire's booth maintains a log of items that are reported lost or found. Please check with the commissionaire for items lost or found in the terminal building. Every effort is made to return items to their owners. Unclaimed items will be periodically disposed of by donating those items of value to charitable organizations. Keys, credit card, debit cards and calling cards will be destroyed.
For items left on the aircraft, contact the airline.
Canada Border Services Agency is now located at the airport. For customs information call CANPASS at 1 (888) 226-7277. Their 24 hour Border Information Service number is 1 (800) 461-9999. Additional information may be found at www.cbsa-asfc.gc.ca.
Safety & Security
Full Body Scanner - The Charlottetown Airport has been chosen by the Canadian Air Transport Security Authority (CATSA) to use the new technology of Full Body Scanner (FBS) imaging. Passengers selected for secondary screening have the option of choosing the full-body scanner or a physical search. The FBS system works by generating images of the body without contact between the screening officer and passenger. The enhanced technology has been developed to allow for the detection of items which may be concealed under clothing. Click here for more detailed information on the scanning process that is available on CATSA's website www.catsa-acsta.gc.ca.
Packing for Your Trip, Travellers Tips, Accessibility / Special Needs Travellers. The best source for information is the Canadian Transportation Security Authority: www.catsa-acsta.gc.ca